Live Bookkeepers aren’t responsible for errors resulting from incorrect information that you provide, or if you Or a document stating the balance of the account if an account balance is in question. Provide QuickBooks with a receipt for the transaction in question, correspondence from your outside tax accountant, If you invoke the guarantee, QuickBooks will conduct an evaluation of the Live Bookkeeper’s work. ![]() Incorrectly categorized to the wrong account b) an account balance in QuickBooks that doesn’t match the actualĪccount balance or c) improper transactions which can’t be supported by documentation (including client responses An “error” is: a) a transaction that has been We’ll correct the error in your books for the month that the error occurred at no additional charge.Įligible errors include only those made by a Live Bookkeeper. ![]() If your Live Bookkeeper makes an error that requires you to re-open your books for any month, Accurate Books Guarantee: At your request, QuickBooks will conduct a full evaluation of yourīookkeeper’s work.
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